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My printer won't work!
Posted: Sat Feb 28, 2004 5:17 am
by battye
I have a Lexmark X73 and it seems to install ok, I just can't use it
Every time I attempt to print something, it tells me I need to install a printer, which I have already done.
Any ideas?
Posted: Sat Feb 28, 2004 12:57 pm
by Grinch
Have you tried using new drivers. Check out Lexmark's website to see if there is a newer driver available. You probably already did this but it is all I have to offer.
Posted: Sat Feb 28, 2004 1:15 pm
by battye
Haven't tried any new drivers. I forgot to add, I installed it two days ago and it printing fine. I open it today and try to print and nothing happens
So I reinstall, and it seems to have installed, and then I get the errors above
Posted: Sat Feb 28, 2004 2:08 pm
by Grinch
Quite odd. Try the new drivers. See what that does. Check the faq section also, you never know someone else could be having the same problem.
Posted: Sat Feb 28, 2004 2:36 pm
by Grinch
What OS are your running? There are no drivers for XP
The knowledge base sucks. Is this connected through a usb port or parallel? Looks like a cool printer though.
Posted: Sat Feb 28, 2004 2:43 pm
by battye
XP
Connected though USB 2
It is a cool printer
Would be even cooler if it worked
Posted: Sat Feb 28, 2004 2:59 pm
by Grinch
Go to your system properties and make sure your USB ports are good.
Posted: Sat Feb 28, 2004 3:05 pm
by battye
It can read that the Printer/Scanner is online. When I turn it on, the cross in the system tray disappears
I think it
has to be a software related thing
Posted: Sat Feb 28, 2004 3:06 pm
by Grinch
Uninstall it, go through your registry and delete anything related to Lexmark(be careful doing this) then reinstall.
Posted: Sat Feb 28, 2004 3:12 pm
by battye
Registry? *gulp*
Don't access that through regedit in Run?
Posted: Sat Feb 28, 2004 3:15 pm
by Grinch
Yes. then click run the find. Type in Lexmark and hit enter. If you are unsure don't do it. Just delete any keys referring to lexmark. I do this and have only screwed up once. This ensures that it is gone completely from your system. Then you push F3 to find next.
Posted: Sat Feb 28, 2004 3:30 pm
by battye
Huh?
I've never edited my registry before and I'm
totally unsure what to do!
Is there a way to back it up beforehand? And then is there a way to restore it?
Posted: Sat Feb 28, 2004 3:31 pm
by Grinch
Yes you can back it up. Click on file then export and put the reg files in a folder. If you screw it up just import the saved files back into your registry.
Posted: Sat Feb 28, 2004 3:37 pm
by battye
Well, I'm not game enough to do it now.. I'll do it when I'm awake
Thanks for the help
Posted: Sat Mar 06, 2004 10:55 am
by jctoad
If you are still having problems and don't want to mess with the registry, you can do a restore point back to a time when it did work. You will just have to reinstall any apps that you have installed since the restore point. It might fix it and if it doesn't you can go back to the future to the current restore point.