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very rarely able to download due to problems HELP!

Posted: Sat Oct 16, 2004 9:45 pm
by doc_d
90% of the time when i go to download off winmx it just stays on "waiting to connect" and just times out. what is going on here! plz help!!!!

Posted: Sun Oct 17, 2004 2:54 am
by Grinch
What Operating Sytem are you using?
What firewall if any are you using?
Are you connected through a router?
What type of connection are you using?

Once you tell us that we can help better.

Posted: Sun Oct 17, 2004 7:23 am
by alex1*
He might even have windows XP which has a built in firewall or even worse upgreded to Service Pack 2. But to explain some of Grinches questions, if you are behind a router then its the case that however routers recognize for some popular applications the ports and will configure itself to those ports unfortunately for winmx it doesn't, now the default ports for winmx are in the settings, they are tcp 6699 and udp 6527, those ports must be configured manually in the router and forwarded to te inside IP.
Firewalls often have to be allowed as well to use the ports for winmx. So he is right please explain a lot about the questions he asked. I even would explain if you have more computers in the house connected to winmx because then you even might have to change ports.

Posted: Sun Oct 17, 2004 1:29 pm
by doc_d
i think my internet provider has installed a firewall when i installed my broadband. how do i get rid of it. ps. they are refusing to give me any info on the firewall(devious ********!)

Posted: Sun Oct 17, 2004 1:51 pm
by battye
Is it a firewall in your modem or in your router or something, or software?

Posted: Sun Oct 17, 2004 1:54 pm
by doc_d
most likely in the broadband modem itself, but how to get rid of it?

Posted: Sun Oct 17, 2004 10:38 pm
by Grinch
You don't, unless you purchase a different modem/router.

But can you please answer all of the questions I origionally asked you.

Posted: Sun Oct 17, 2004 10:45 pm
by quicksilver
What supplier you with Doc ? Is it a uk or usa one ?

Posted: Mon Oct 18, 2004 5:28 pm
by doc_d
windows 98
dsl broadband connection
B.T.Y. I'm in ireland so i don't know if you have heard of Eircom

Posted: Mon Oct 18, 2004 5:40 pm
by Grinch
No, I have never heard of them. Their website doesn't give much away either. So can you post teh make and model of your broadband modem?

Posted: Mon Oct 18, 2004 5:51 pm
by doc_d
Easily done, Netopia 3300 combi . B.T.W. I've heard port forwarding could help the problem, your views?

Posted: Mon Oct 18, 2004 5:55 pm
by Grinch
You will need to go into your modem config screen. On the home page you should be able to select Advanced. Then select Pinholes in the advanced section. There should be something about adding a pinhole and that should give you a screen that looks like this: Image
Give the Pinhole a name like WinMX or something. Select TCP and enter in the TCP port number you are using for WinMX in all the sections asking for port numbers. Also enter in your internal ip address. Do the same thing for UDP.

Hope this helps.

Posted: Mon Oct 18, 2004 6:07 pm
by doc_d
Thank you so much, you've been extremely helpful! :D

Posted: Mon Oct 18, 2004 7:22 pm
by Grinch
Let me know if this worked for you.

Posted: Mon Oct 18, 2004 7:54 pm
by doc_d
well everything is completed in the pinholes but i'm not getting any results here. should i restart my computer or something?