Error 2 The Movie

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Error 2 The Movie

Postby quicksilver » Mon Oct 04, 2004 4:19 pm

Battye this sprung up when I was posting and as I havent seen it before I thought you might like to see it :?

Failed sending email :: PHP ::

DEBUG MODE

Line : 234
File : /var/www/html/forums/includes/emailer.php
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Postby quicksilver » Mon Oct 04, 2004 11:08 pm

What seems to happen when this error occurs is a double posting , ok for getting rich maybe :wink:
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Postby me here » Mon Oct 04, 2004 11:09 pm

Grrrrrrrrr that is not a nice little error.. not only did i get that very same error just now posting my slow lap dance.... but it posted my postedness twice.... grrrrrrrrrr.....

*do do do do do do do do the twilite zone do do do do do *
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Postby battye » Tue Oct 05, 2004 2:48 am

Grr I'm so sick of these errors, let's all complain to Canaca.

emergency@canaca.com is the address, if they say it's not an emergency, say you consider these errors as a form of downtime. If they don't give a direct answer (highly likely) say you don't know what they mean (I go through this many times a month, I think they may have English as a second language :? )

Surely if we can get 10 or so complaints in they will have to do something... :x

Thanks :)
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Postby me here » Wed Oct 06, 2004 10:38 am

Okay I have sent them a email about this and I must say that they sure don't seem to give a rat's @ss about the problems they need to fix. No offense to our own resident Rat man... So here is the email I sent to them:

Dear Canaca
I am composing this email to advise you of a situation that is becoming a increasingly difficult problem for me and the forum I am a member of.
CricketMx is a forum I belong to and unlike any other forums I belong to I continuously receive error messages from here.
I have contacted the site administrator and He has informed me that you have been notified of this problem but don't consider our forum of enough importance apparently to fix this problem for us.
I am now receiving a new error that is interrupting my use of this forum. See details:
Failed sending email :: PHP ::

DEBUG MODE

Line : 234
File : /var/www/html/forums/includes/emailer.php

The above error is happening more and more often and is causing downtime for the site.
I am not the only one to have received this error and we would greatly appreciate your
attention to this matter. I trust that since you have the means to fix this and the
responsibility is yours that unlike our administrator has stated to me, you will take
care of this problem and show you value him as a customer. This forum has shown incredible
grwoth and is likely to become a long time customer I would think that might be something
worth considering in this.
Please do respond to this email so that I can trust that you are working on this for us.

Thank you for your time and considerations...

Me Here


Prolly wont help till we get more ppl to send one so if anyone is willing and able I would appreciate the support on this... Lets get them to treat us and Battye right....after all he would fix this if he could right away. They could if they thought we were all pissed over it... so lets help Battye get their attention :evil:
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Postby Rat » Wed Oct 06, 2004 10:47 am

I think I know why they're in no hurry to fix battye's problem.
I ran whois searches at various sites today for 'www.cricketmx.com' and 'forums.cricketmx.com'. Most sites reported that the domain is not available but they didn't produce the usual list of administrative contacts associated with the domain.....
Then I tried canaca.com....
battye.... They say http://www.cricketmx.com is available!!! Your site is perhaps not properly registered. I'd call this an emergency to use with that e-mail address you gave us.
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Postby StorbinC » Wed Oct 06, 2004 10:54 am

I just sent them the same E-mail as ME_HERE did but edited to not sound so nice.

below is a copy of what I sent.

Dear Canaca
I am composing this email to advise you of a situation that is becoming an increasingly difficult problem for me and the forum I am a member of.
CricketMx http://forums.cricketmx.com is a forum I belong to and unlike any other forums I belong to I continuously receive error messages!!!!
I have contacted our site administrator Battye and He has informed me that you have been notified of this problem but don't give a ***** about our forum or think of it as having enough importance apparently to fix this problem. This is a piss-poor business practice
I am now receiving a new error that is interrupting my use of this forum. See details:
Failed sending email :: PHP ::

DEBUG MODE

Line : 234
File : /var/www/html/forums/includes/emailer.php

The above error is happening more and more often and is causing downtime for the site.
I am not the only one to have received this error and we would greatly appreciate your
attention to this matter. I trust that since you have the means to fix this and the
responsibility is yours, you will take care of this problem immediately and show that you value him (us) as a customer. Our forum has shown incredible growth and is likely to become a long time customer I would think that might be something worth considering in this.
Please do respond to this email so that I can trust that you are working on this for us.

Thank you for your time and considerations...

C. Storbinsky
AKA StorbinC
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Postby battye » Wed Oct 06, 2004 10:56 am

Rat; Canaca.com has this: cricketmx.com is not available View Whois.
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Postby Rat » Wed Oct 06, 2004 10:58 am

Out of curiosity battye... what version of php are canaca running?
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Postby StorbinC » Wed Oct 06, 2004 11:04 am

ohh shoot batt moved us, and confused the hell out of me
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Postby battye » Wed Oct 06, 2004 11:17 am

4.3.4, if anything it would be the MySQL version (3.x)

I didn't move this thread?
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"OK, life [as you chose to define it] repeats until there are no more lessons to be learned." - nrnoble (June 12, 2005)
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Postby Rat » Wed Oct 06, 2004 11:32 am

battye - then why do I see this...
Code: Select all
# www.cricketmx.com is available.

Please Click Here to order your web hosting account with this new domain name.


EDIT: Having said that, I'm not going to worry too much cos it says mine's available too, which it is not. :)
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Postby Rat » Thu Oct 07, 2004 11:00 am

I mailed them:

In my E-mail I wrote:Dear Canaca,

You're probably getting sick of hearing about this issue by now. I know that one of two of the regulars of a forum, as well as the site's owner (your customer), at cricketmx.com have contacted you regarding an ongoing problem related to server errors. This problem is getting out of hand.

Besides being a member of the forum mentioned above, I am also the administrator of a web site which includes a similar forum. I have never, not even once, experienced the types of errors that I have to put up with every day when trying to navigate the cricketmx site. What exactly is the problem? What are you doing, if anything, to correct it? I think your paying customers deserve some support though the owner of the site has told me he has been asked to stop mailing you on this subject. If your company is not up to handling customer service, perhaps the site should be moved to another service?

The errors are various:

PHP errors. Debugger called
Configuration errors. Cannot find page
Downtime. Cannot find server

I hope you will give this problem some serious thought. In the meantime, I look forward to your reply.
_____________________________________
Matthew R. Ibbs MSc CSci FIBMS
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Postby battye » Fri Oct 08, 2004 9:13 am

Canaca.com wrote:Your request will be forwarded to our network administrator,
they will contact you in the the best delays


The best delays :roll:
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Postby battye » Sat Oct 09, 2004 2:44 pm

I really appologize for the inconvenience. But we are stilling testing the
patch. It is not working 100%. That is why we it taking so long. We are looking
into getting a different control panel, but we are not sure when we will change
it. I appologize once again.
Best Regards,


From their Administrator, finally a straight answer :)
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"OK, life [as you chose to define it] repeats until there are no more lessons to be learned." - nrnoble (June 12, 2005)
"the new forum looks awesome, it's getting bigger & better" - p2p-sharing-rules (11 Jan, 2008)
"Looks like CMX is not only getting bigger...but, also getting better!!" - moongirl (14 Dec, 2007)
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